FAQ
- Why is the line silent when I call into my campaign?
- I don't want to use my account right now. Can I pause it?
- Can I call out using my cell phone?
- Why are there contacts on my Home Page?
- Can I change a contact's disposition?
- I don't want to finish this campaign. How can I take it off my Campaign Setup page?
Compliance
I Can't Start Dialing
- Dialing Time Exhausted
- Invalid Username/Password
- Invalid PIN Message
- Why does the system say I have no dialable numbers?
- Caller ID Invalid Error
- Why is it telling me a campaign is already running?
Importing Contacts
Dialing Questions
Voicemail Questions
Reporting Questions
- What is the difference between Available and (Fresh) numbers?
- What is the difference between total time and total talk time?
- Can I track my progress on a certain campaign?
- How much calling time have I used this billing cycle?
- How do I see how many calls were made today?
- How do I find the last person I called?